Returns Policy
Please Contact Us with any return requests prior to your return so that we can make that process as easy as possible.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to proceed.
Shipping
Onestringer can ship to virtually any address in the world. Shipping charges will populate during the checkout procedure prior to your order submission.
When you place an order, we will estimate shipping and delivery dates for you based on the size of your items and the shipping options you choose. We do our best to have your order ready to ship within 48 business hours from when we received your order. Onestringer is not open Saturdays, Sundays, or postal holidays. If you are in a hurry to receive your order, we always recommend FedEx shipping.
USPS shipping details: All packages ship from US zip code 65738
Domestic First Class Mail (slowest option) is estimated to arrive within 3-5 business days after order processing
Domestic Priority Mail is estimated to arrive within 1-3 business days after order processing
Domestic FedEx Express shipping is estimated to arrive in 2 business days after order processing.
International First Class Mail depends on location, but can take weeks to arrive.
International Priority Mail is estimated to arrive within 6-10 business days
International FedEx shipping is our best international option at this time.
*Please note that shipping times begin once your order has been processed and picked up by the delivery agent. Shipping times may be affected by weather, holiday increases, and other delays that are out of our control. These are all estimated shipping times and do not include production times. If you need an order for a specific occasion, please contact us with that information directly so that we can accommodate. You will receive tracking information to your email address on file once the shipping label has been created.
We will always do our best to get your order out as promptly as possible.